Who Can Use This Feature
Self-serve website editing is available to merchants with an active Online Ordering Website. To check if you’re eligible, navigate to the Products section on the Commerce Platform page in the Merchant Portal and look for an Edit Website button next to Online Ordering.
If the button is visible, you’re ready to go
If the button is not visible and you have confirmed you have a live Online Ordering Website, please contact our support team for assistance at oosupport@doordash.com
What can I edit myself?
In the Merchant Portal website editor, you can change:
Text
Images (including your logo)
Colors
Font
Button shape
Any change outside this list, such as adding a new page or changing your site's overall layout, is not available in the self-serve editor. See "What if I need a change the editor doesn't support?" below.
How do I edit my website?
To edit your website in the Merchant Portal:
Go to your Merchant Portal dashboard and click Edit Website.
Scroll down past the charts to the Your Products section.
Click the Edit Website button next to Online Ordering. This opens the website editor.
Once you're in the editor:
Use the left sidebar to change your logo, font, colors, and button style.
Click directly on any text or image in the editor to edit it in place.
Use the Desktop and Mobile toggle at the top of the editor to preview both versions of your site before publishing.
When you're ready to publish your changes:
Click Save, then click Publish.
Your changes will go live on your website within 5 minutes of publishing.
If you want to undo your edits and return to your previous website, click Reset All before publishing. Reset All reverts every change you made in that editing session; it does not let you undo a single edit in isolation.
What if I need a change the editor doesn't support?
If you need a website change that isn't listed above, or if you try to make a change and it doesn't work as expected, click the Help button inside the website editor. This schedules time with our Product team to make the change for you.
Troubleshooting
How long does it take for my changes to go live? Publishing a change in the website editor updates your live website within 5 minutes.
Can I undo a change after I publish it? Use Reset All before publishing to revert all unpublished changes in your current editing session. Once you've published, contact Support if you need to revert to a prior version.
Can I edit my website on mobile? The editor itself is used through the Merchant Portal, but you can preview how your edits will look on both desktop and mobile using the toggle at the top of the editor before you publish.
Questions? If you need help with this process or have questions, reach out to DoorDash Support at oosupport@doordash.com.