Skip to main content

Critical Alert Notifications

Additional notifications are available notifying Critical Alert subscribers that their incidents have been downgraded, as well as when they are resolved, including any notes that have been added

Updated yesterday

Priority Downgraded

If an Incident that was previously downgraded from critical, users will receive a push notification as well as a SMS and/or Email with the following information.
​

Critical Incident Resolved

Resolved

If the incident has been resolved, any staff subscribed to the Critical Alerts will receive a push notification as well as a SMS and/or Email with the following information.

Resolved + Notes

If the incident was resolved with an alternative status, the resolution status and any additional notes will be available via push notification, SMS, and/or email.
​

Please visit this attached guide to learn how to assign yourself or other staff to Priority Alerts: How to Set Up Priority Alerts

Did this answer your question?