Buyers
FAQ for Buyers
9 articles
Can I back out of a bid once the deal is complete?Once a deal is completed between a buyer and seller, the deal is final
Can I go look at the vehicle?
What is my gate release code?
How does max bid work?
What are the buy fees?
What is the As Described Guarantee?
Search Tip: How do I save a search?Saved Search let's buyers revisit frequent searches
What is a curtailment payment?A floated vehicle will have a 20% curtailment payment automatically withdrawn on the 95th day.
Explaining the OPENLANE CR ScoreCurrently available for selected test audience in California (as of 6/16/25).