Your account security is important to us. That’s why we use 2FA to protect your artist accounts. Benefits of 2FA include:
Protection against unauthorised access
Provides an extra security layer beyond your password
Helps keep your data and audience information safe
Initial Setup
When you first create your Openstage account, you will be prompted to set up 2FA.
Openstage offers two 2FA methods:
Authenticator App - Code provided by authenticator app on a mobile device
SMS - Code sent to phone number you have provided
⚠️ We recommend setting up both options so you’re never locked out, even if one method doesn’t work.
Authenticator App
This method requires an external authenticator app for a mobile device, such as Google Authenticator.
This method requires an external authenticator app for a mobile device, such as Google Authenticator.
Follow the instructions provided in the 2FA setup and authenticator app to add Openstage to your collection of accounts within the authenticator.
Authenticator Login
After you have entered your email address and password, you will be asked for a 6 digit code that can be found in your authenticator app of choice. Correctly entering the code will grant access to your account.
SMS
This method sends a code to the phone number you gave us when setting up 2FA.
This method sends a code to the phone number you gave us when setting up 2FA.
SMS Login
After you have entered your email address and password, a code will be sent to the phone number provided. Correctly entering this code will grant access to your account.
Changing your 2FA settings
You can change your 2FA configuration by heading to your email ID at the top right of your screen and clicking 'profile'. You can add/update your phone number and configure authenticator here.
Can’t Access My Account
Can’t get into your account? We’ve got your back, send a message to support@openstage.live.