What is Upsells?
Upsells is a block within the cart drawer that displays one or multiple complementary/related products of the added main products. Merchants can use this to encourage customers to purchase a more expensive item, add-ons, or upgrades to enhance their original purchase.
Customers can add these items to their cart with just a few clicks, increasing the chances of additional sales.
There are 2 ways to set up an Upsell offer: Automatically through AI recommended upsells or Manual method.
Feature Settings: Steps to set up a manual Upsells offer
Step 1:
Navigate to the Cart Editor, select Upsells module in the feature menu.
Step 2:
Select Manual method. Create a new manual upsell offer by clicking "Create Upsells" button.
In the first main field "When buy this product", select the products that trigger the upsell display, or choose All products.
In the second field "Then show this upsell products", select the products that should be displayed in the upsell block when the trigger products are added to the cart.
After that, hit "Create Upsell" at the bottom corner to save the offer setup.
Manual Upsells is limited to 5 conditions only because of technical reason.
Step 3:
Edit the upsell title, the upsell product background color and the selection style.
Other settings are:
Always show even the upsell product is in cart: The upsell product is still visible in the upsell block even if the same product is already in the cart.
Limit the number of upsell in cart: Use this when you want to limit the upsell products showing to customers at one time. The maximum number to show at one time is 10 products.
Step 4:
Hit "Save" to finalize the setup.
Step 5:
If this button is in green color and says "Enable", it means the feature is not activated yet. Click to activate the module.
Feature Settings: Steps to set up an automatic Upsells offer
Step 1:
Navigate to the Cart Editor, select Upsells module in the feature menu.
Step 2:
Select Use AI recommended upsells, which uses Shopify’s algorithm to suggest products with similar attributes. The data is taken from Shopify Search & Discovery app.
Related: Default setting of this upsell method, and uses the auto-selected mechanism of Shopify.
Complementary: Similar to related products but is displayed differently on the product page. This requires manual setup in Shopify Search & Discovery.
How to configure within Shopify Search & Discovery App.
Step 3:
Edit the upsell title, the upsell product background color and the selection style.
Other settings are:
Always show even the upsell product is in cart: The upsell product is still visible in the upsell block even if the same product is already in the cart.
Limit the number of upsell in cart: Use this when you want to limit the upsell products showing to customers at one time. The maximum number to show at one time is 10 products.
Step 4:
Hit "Save" to finalize the setup.
Step 5:
If this button is in green color and says "Enable", it means the feature is not activated yet. Click to activate the module.
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