Get billing support, see ways to pay, set up direct debit or a payment plan, and manage refunds.
Learn about financial support options, state and Australia-wide concessions and grants, and how to get set up with Centrepay.
Find your distributor during power and gas outages, or get contacts when experiencing a natural disaster. Read about the latest scams, and find out how we keep our website secure. Connect with family and domestic violence support services. Get electricity and natural gas safety tips.
Manage your energy account day-to-day using My Account or the Origin app. Plus find out how to take care of less common tasks – like moving and transferring to Origin, changing account holders and managing deceased estates.
Find out about Origin's products and services, including electricity, natural gas, LPG, solar and batteries, hot water and energy for centralised apartments and buildings. Includes plans for new accounts and renewals, pricing, usage, supply and meter info, plus how to let us know about your life support needs.
Find an internet plan that's right for you, get connected, set up your modem and manage your account in the Origin app. Keep your internet with us when you move.
Earn rewards when you have an energy plan with us. Join Spike to be rewarded for reducing your use. It’s our way of saying thanks.
Find out about meter reads, self-reads, energy usage and meter works.