When a school or school district changes its banking institution, opens a new checking account, or updates its municipal bank routing details, an official ACH Direct Deposit Authorization Form must be submitted to ensure electronic payouts continue uninterrupted.
Required Documentation for Bank Account Changes
To comply with federal banking regulations and prevent financial fraud, Edlio Pay requires verified documentation before updating payout account numbers:
Completed ACH Authorization Form: Signed by an authorized district official, chief financial officer, or school principal.
Bank Verification Document: One of the following supporting documents must be attached:
A voided check with the pre-printed school/district name and account number (starter checks are not accepted).
An official signed bank letter on bank letterhead verifying the routing number, account number, and exact legal account name.
Submission and Processing Timelines
Submit completed authorization packets securely to the Edlio Client Success team at clientsuccess@edlio.com. Payout account updates require 3–5 business days for micro-deposit verification before active deposits resume into the new account.