Once the Admin creates the team invite list and sends invitation emails, registrants receive an email with the option to accept or decline their team invitation. Here's what that process looks like from the registrant's perspective.
Step 1: Receive the Invitation Email
The registrant receives an invitation email containing two options: Accept and Decline.
Step 2: Accept or Decline from the Email
To accept: Click the Accept button in the email. The registrant is directed to the public registration sign-in page.
To decline: Click the Decline button in the email. The registrant is directed to a confirmation page asking them to confirm they'd like to decline. No login is required to decline an invitation.
Step 3: Log In and Select a Household
After clicking Accept, the registrant logs in to the registration system. If the user has more than one household on their account, they'll be asked to select which household the invitation is for before proceeding.
Step 4: Accept or Decline Again
Once logged in, a dialog automatically appears showing all pending team invitations for that household. The registrant can Accept or Decline any of the invitations listed.
Step 5: Complete Registration
If the registrant clicks Accept, the system automatically adds the registration to the cart and skips directly to the appropriate next step based on the season's configuration:
Additional Information step: If parental data is being collected for the season
Registration Form step: If a seasonal form exists
Volunteer Information step: If seasonal volunteers are being requested
Review Registration step: If none of the above conditions apply
Seasonal Waiver step: If a domain or seasonal waiver exists
The registrant must agree to any waivers set up for the season and pay all fees associated with the program before completing checkout.
Step 6: Additional Invitations in the Same Session
Once the registration reaches Step 3.1 — Register Another, if any other team invitations exist for that household, the system presents the same invitation dialog again. This allows the registrant to accept or decline all outstanding invitations in one session without having to start over.
Step 7: Submit Payment and Confirm
The registrant reviews their cart, agrees to any waivers, and submits payment to complete the registration. A confirmation email is sent once the registration is finalized.
What If the Registrant Can't See Their Invitation?
Make sure the registrant is logging in with the same account that received the invitation email
If they have duplicate accounts, consolidate them so the invitation is accessible