Program Setup
92 articles
- How do I Create an Account and Register?
- How Do I Move a Player to a Different Age Group or Seasonal Grouping?
- What Are Admin-Only Data Fields and How Do I Set Them Up?
- How Can Age Group Commissioners View Unassigned Players and Coaches?
- Can I Assign Accounting Codes to Household Debits?
- How do I Create a New Program?
- Can I Compare Participant or Coach Registrations between different Seasons?
- How Long are Proof of Age (POA) Files Stored in the System?
- How Do I Move a Registration to a Different Program or Season?
- What Is Registration Management and What Can I Do with It?
- How Do I Automatically Roster Returning Players to Their Previous Team?
- How Do I Use Report Builder?
- How do I Create Email Distribution Groups?
- What Information Is Available on a Member's Profile Page?
- How Many Times Does a Participant Complete the Player Form When Registering for Multiple Groupings?
- How Do I Create and Use Custom Data Fields for Club Team Staff?
- Where Can I View, Edit, and Add Custom Participant Data?
- Where Can I View and Edit Custom Coach Data?
- Where Can I View and Edit Custom Household Member Data?
- How Do I Set Up and Manage Coaching Licenses?
- What Is a UUID, and Where Can I Find It?
- How Does Someone Know If They Have Been Placed on the Waitlist?
- How Do I Check My Season's Fees Are Set Up Correctly Before Going Live?
- Can I Record Internal Notes on a Household That Members Can't See?
- How Do I Search for a Player or Coach in Registration Management?
- How do I Opt Back into Emails?
- How do I Register Someone on Their Behalf?
- Where Do I Find and Update Emergency Contacts on a Household Record?
- What Does the 'Admin Proxy Only' Setting Do for Financial Aid?
- How Do I Export Registration Data from Reports?
- How Do I See Which Members Have Opted Out of Broadcast Emails?
- How Do I Edit a Registrant's Participant Form Answers After Registration?
- What Are the Custom Data Categories, and Where Does Each One Display?
- How Do I Search for an Existing Member Before Creating a New Household?
- How Do I Collect Additional Emergency Contact Information During Registration?
- How do I Turn on Financial Aid for my Season?
- Can I Preview an Invite-Only Season Before Sending Invitations?
- Can I Preview a Season's Registration Process Before It Opens to the Public?
- Where Can I View Player Photo Uploads Across My Registrations?
- Can I Register a Participant After the Registration Deadline Has Passed?
- How do I Claim my Account if my Info has been Imported into OTTO SPORT?
- How do I sync Teams to State-Affiliated Leagues?
- How do I Archive a Season?
- What Custom Data Categories Are Available and How Do I Use Them?
- How do I Set Up My Season?
- How Do I Create a New Season?
- How Do I Set When Registration Opens and Closes for My Season?
- How Do I Clone a Season to Set Up My Next Registration?
- How Do I Navigate the Season Structure When I Have a Lot of Groupings?
- Can I Restrict Registration Eligibility Beyond Age and Gender?
- How Do I Email a Specific Season, Grouping, or Team?
- How do I Add a Seasonal Grouping?
- Can I Automatically Sort Registrants into Age Groups Based on Their Date of Birth?
- Player Registration System: Quick Start Setup Guide
- Can I Rename my Season?
- How Do I Restrict a Seasonal Grouping by Age or Gender?
- How Do I Set Up Multiple Grouping Registration for Camps and Training Programs?
- How Do I Set Registration Limits and Enable a Waitlist?
- How Do I Set Up Direct-to-Team Registration?
- How Do I Create a Season Structure That Matches My Program's Setup?
- How Do I Require Proof of Age During Registration?
- What Is the Season Start Date, and How Does It Help with Reporting? Date
- Will My Multi-Registration Discount Be Taken Off the Most Expensive or Least Expensive Program?
- How Do I Set Up Monthly Installment Payments for a Season?
- How do I create and utilize Discount Codes?
- How Do I Add Custom Fees to Specific Teams for Invite-Based Registration?
- Can I Give a Household a One-Time Discount or Credit Toward Their Next Registration?
- How Do I Add a Late Fee to Players with Overdue Payments?
- How Do I Add Fees in Bulk to Players After Registration?
- Do Inactive Registrations Still Count Toward Multi-Registration Discounts?
- Can I Limit How Many Times a Discount Code Can Be Used?
- Can I Attach Multiple Fees to a Single Seasonal Grouping?
- How Do Registrants Select and View the Installment Payment Plan During Checkout?
- How Do I Set Up Fees and Discounts for a Season?
- OTTO SPORT Service Fee Guide
- What Are the Best Practices for Setting Up and Running Tryouts?
- What Is the End-to-End Process for Running Tryouts and Sending Team Invitations?
- Will My Team Invite Lists Carry Over if I Clone a Season?
- What Is the Mobile App Workflow for Directors and Coaches During Tryouts?
- How Do I Create and Send Team Invitations for an Invite-Only Season?
- What Does the Invitation Process Look Like for a Registrant?
- How Do I Run a Report on All Team Invitations?
- How Do I Troubleshoot When a Household Can't Accept a Team Invitation?
- Do I Get Notified When a Player Declines a Team Invitation?