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Program Setup

155 articles
How to Set Up User Accounts & Register
Adding/Removing Players and Volunteers on Teams
Moving players to a different seasonal grouping (Play up/Play Down)
Admin-Only Data Fields
Ability For AGCs To See Unassigned Players/Volunteers
Tie Household Debits to Accounting Codes
Using Accounting Codes for Registration
Creating a New Program
Compare Seasonal Registrations Report
Proof of Age (POA) File Storage
Multi-Sport Uniform Options
eCheck - General Payment Workflow
eCheck - Failed Installments
eCheck - Settling Payments to the Merchant
eCheck - Types of Failures after Checkout and Actions to Take
eCHECK - Types of Failures during Checkout and Actions to Take
eCheck- System Reporting
Team Building
Setting Program Terminology for Related Seasons
Refunds and Adjustments
Managing Unpaid Payments
Moving Registrations Across Programs/Seasons
Registration Management
Deleting Registration Orders
Automatically Add Players to Previous Team
Report Builder
Registration Settings: Default Waiver
How to Create a New Member Account
Create Email Distribution Groups
Volunteer Opt Out Fee
Domain-Wide Person Profile Page
Claiming Your Account After Your Account Information Is Imported Into OTTO Sport
How to filter on data in Participant Registration
How Many Times do You Complete the Player Form? - Allow Multiple Grouping Selections for the Same Participant
How to Delete a Household
Custom Data: "Club Team Staff"
View, Edit, and Add Custom Participant Data
View & Edit Custom Volunteer Data
View & Edit Custom Household Member Data
Update Member Profile and Photo
Team Staff: Add Coaching License as System-Provided Data Field
Team Building - Includes Limited Access (AGCs)
System-Provided Universal ID Capability (UUID)
Search for a Household/Member
Save Incomplete Registrations Report Table Configuration
Participant Registration: How does someone know if they're on the Waitlist?
Registration Preview: Fees and Order Items Displayed in Step 5.1
Remaining Payments Report
Record Household Notes - Admin ONLY
Merge Households with Participant Registration
Merge Household Members with Participant Registration
Manage Check/Cash Status
How to search data in Registration Management
How to opt back in to email broadcast messages
How to make/update a payment
How Members View Household Orders/Registrations
How do I Report on Form Responses?
How do I register someone as a site admin? (Proxy Registrations)
Membership Management
Household information: Edit Emergency Contacts
Financial Aid Proxy Registration Only
Export Registration Data from Participant Registration
Email Opt-Out Report
Edit Registration Data in Participant Registration
Edit Household Information
Donations Data Report Filters By Deposit Date
Custom Data Management: Changes to "Households" and Members Data Categories
Creating Households: New Process to Reduce Creation of Duplicate Households
Bank Deposit Process
Additional Emergency Contact Collection
Adding household members - Site Admin
Active To Disabled Credit Card Information
Registration Settings: Preview Public Registration Process
Applying for Financial Aid
Customizing Default Registration Settings
Manage Site Admins
Registration Settings: Volunteer Roles
Registration Settings: Setting Your Outgoing Email Address
Registration Settings: Confirmation Message
Registration Settings: Donations
Registration Settings: Welcome Message
Setting Accepted Payment Options
Make a Payment
View Invite-Only Seasons During Registration Preview
Update Email Address for a Household Admin
Reset a User Password
Registration Preview: Show All Seasons Not Past The Close Date
Proxy or Manual Registrations in Participant Registration
View Member Photos Uploaded
Report Builder Dashboard
Registration Settings: Volunteer Opt Out Fees
Register A Participant After Close Date With Proxy Registration
How to Edit a Household Member's Information
How to Claim An Account that is Imported into OTTO Sport
How do I run a Credit Card Errors report to see households that are having trouble paying their installments?
Club Guide: How to Sync Teams to State-Affiliated Leagues
How to Avoid Chargebacks
Program Registration Training
Archive Seasons