Use Outgrow calculators which are designed for conversion directly within your Facebook page using Facebook messenger integration. Let the chatbot interact with the users on your page and increase conversion.
Here's what you will need to get started:
An Outgrow account (Freelancer and Essential plans do not include Messenger integration. Only Business and Enterprise plans include Messenger integration which allows chatbot to ask questions in the calculator and collect responses and lead details. )
A valid Facebook account admin access to a Facebook page
A live Outgrow calculator
Steps
Follow two simple steps to have the Messenger chatbot integrated on your page
Configure
Select page
Configure
To access this integration, navigate to the Builder > Configure on your Outgrow calculator. Click the Configure button on Messenger Integration.
To configure Facebook messenger you will have to authorize Outgrow to access your Facebook account.
Note
The Outgrow Messenger chatbot works only for Outgrow calculators and not for quizzes and polls.
Select page
The list of pages will appear after you authorize Outgrow to access your facebook pages. Select the page where you want to run Outgrow's chatbot.
Test on your page
As soon as the Facebook page is selected the bot will start appearing in the menu options on your Facebook messenger. You can copy the link and share or open link directly to test on Facebook messenger.
If your connection is successfully you will see Active status on Messenger.
To test your bot, Open the messenger link and click on Get Started which appears in the chat window.
Outgrow Messenger chatbot will ask the questions you have added to your calculator and wait for the user to respond.
It will collect the information requested in the lead form and show the results based on user's response and formula added on the calculator.
More actions
Click on the small dropdown on top of the Messenger block on Integrations page to see more actions that can be performed on Messenger integration after it has been set up.
Test - It is recommended to Test your integration after you have changed something on your calculator on Outgrow. Chatbot will run on your page and the record will appear in your Analytics if integration is running properly.
Share link- Fetch the share link and directly share it with your audience.
Deactivate - In case you don't want to run the Outgrow chatbot on your page anymore you can simply deactivate it on Outgrow. You will also have to uninstall it from the Facebook page. Navigate to the page settings on Facebook and select Messenger platform from the left navigation. In the subscribed apps you should see Outgrow bot. Click uninstall to completely remove the chatbot from your page.
Re-configure- In case your Facebook credentials have changed or you want to connect Outgrow with a different page or different Facebook account then you will have to Reconfigure your Messenger integration to continue running the bot and getting the leads collected by the chatbot. If the bot has run several times but you don't see the leads on Outgrow then you should definitely try to Reconfigure once to fix it yourself. If that doesn't help then drop us an email with your query at questions@outgrow.co.
Important
For every Outgrow calculator you create you will have to activate or deactivate the integration from config section on the builder, in order to start or stop the bot and stop collecting leads from bot on Outgrow.
Make sure only one calculator is connected to your Facebook page at any given time. The chatbot will run for the calculator where integration was configured most recently.
Note
Testing your Integration
When everything is setup we suggest you to test it out and make sure everything is working as you expect it. Publish your calculator, submit a lead on calculator using the chatbot, and check that the new lead shows up in Outgrow Analytics (it can take up to a couple minutes).