Enable your visitors to contact or feed back to an email address of your choice, with this easy to use module. The Send an email module can be added in a couple of clicks and encourages visitors to engage with you more.
How to add a Send an Email module
Navigate to a Document.
Select ‘Interactivity’ for the Version of the Document that you want to work on.
The Version will then open in Interactivity mode and the Interactivity palette can be found to the right of your page.
Select the ‘Mailing’ module type from the ‘Add Interactivity' palette.
Select the 'Send an Email’ option.
Click and drag out the area to add to your page - this is the clickable area that the visitor will select to send an email.
The 'Properties' pop-up box will then display ready to configure the module.
To
Enter the email address that you would like to send the emails to. This is the email address that will receive any emails sent by your visitors.
CC (Optional)
Complete this field if you would like to CC an email address into the email that is sent.
Subject (Optional)
Complete this field if you would like to pre-populate a subject heading of the email that is sent.
Message (Optional)
Complete this field if you would like to pre-populate the email with a message.
Example
HR have sent a Employment Offer pack to Lisa and welcome any questions ahead of her start date. They have added a Send an Email module to the pack so she can send an email containing any questions she may have.
Troubleshooting
This type of module opens the default email client on the visitors device - if they do not have one set up, a new email cannot open and they may be prompted to configure their email client.
Settings
The Settings palette will activate when any module on a page is selected. You can then apply settings, such as the clickable area size and position.
1. General
Title
The 'Title' field is set by default, but it's important to update it to something unique that reflects the interactivity - for example, 'Send an email to HR'. Descriptive names make it easier to identify the interactivity in your document, which is particularly helpful if you're using lots of the same module type.
Tooltip
A tooltip is a short piece of text which appears when a cursor is positioned over a module. It can be used to provide a brief description or explanation of the module - for example 'Send an email to HR'.
2. Accessibility
Focus Outline Colour
If Accessibility has been enabled for your document, this option can be used to choose the colour of the Focus Outline Colour. Focus Outline Colour is the colour of the outline that displays around the piece of Interactivity being viewed when a visitor uses the Tab key to navigate around a document.
3. Clickable Area
Position X & Y
Adjust the position of the clickable area. 'X' sets the position of the left edge and 'Y' sets the top edge.
Width & Height
Adjust the width and height of the clickable area. The size is measured in pts.
Link to Panel
Link the module to a Panel in your document. Once linked, the module will move with the Panel if it is repositioned or resized.