Skip to main content
All CollectionsDesktop
4 Authentication Results and Inspection Options
4 Authentication Results and Inspection Options

What the different results from PALDIN Desktop mean

Allie Roberts avatar
Written by Allie Roberts
Updated over 4 months ago

There are four possible authentication results:

  • Passed: the software recognizes the document and was successful in verifying physical security features and data content sufficient to enable a “pass” grade to be rendered.

  • Failed: the software recognizes what type of document it is supposed to be but cannot verify some physical security features and/or data content sufficient to enable a “pass” grade.

  • Attention + reason: this result implies that the software was able to recognize and validate the authenticity of the document, but the document has an issue(s). For instance, it may be expired, the magnetic strip might be damaged, or dirt on the document has obscured some visible features.

  • Unknown: this result implies one of two things (1) the document is not a part of the library (the document is “untrained”), or (2) the document is of poor quality forgery.

Inspection Navigation Options:

  • Images: This screen displays the high-resolution images captured by the scanner. You’ll see both the front and back of the ID document as well as an infrared version of the front of the ID document, see figure 10. Depending on which scanner device you use, you may see ultraviolet versions of both the front and the back of the document (e.g. Desko Penta scanner). Select a thumbnail to inspect the document image in more detail. Use the left slider or +/- buttons to increase/decrease the image size. You can also use the mouse wheel to adjust the image size.

  • Biographic: This screen displays the various personal data information extracted from the document. It also displays the personal data stored on the multiple security mechanisms in the document (e.g. magnetic strip, 1D barcode, 2D barcode, chip, etc.). The biographic information will vary depending on the document type (e.g. ID document versus passport).

  • Authentication This screen displays the individual authentication tests performed on the document and their respective result (e.g. birth date crosscheck, 2D barcode read, 2D barcode content, etc.). This page can be configured to display: (1) only authentication tests that failed, or (2) to display all authentication tests (including those tests that received a pass result). The authentication engine performs a weighted average on all of the individual authentication test results in order to give the document the overall authentication result. This means that it is possible for a document to fail one test but still receive a pass overall result.

If you have questions, please contact support by:

Monday-Friday 7AM - 5PM PST

Did this answer your question?