Setting Up Locations
To add a new location in the portal:
Click the gear icon at the top left of the portal.
Select the Locations tab.
Click + Create Location.
Fill out the form in the popup window.
Click Create Location to finalize the new location.
Adding Departments to Locations
To add a department to an existing location:
Click on the location from the list.
Scroll down to the Department section.
Click + Create Departments.
Enter the desired department name.
Click Create to add the department.
Assigning a Location or Department to a User
To assign a location or department to a user:
Click the gear icon at the top left of the portal.
Select the Users tab.
Click the name of the user you want to assign a location or department to.
In the popup window, use the dropdown under the Location section.
Choose the location or department from the list.
Click Update User to confirm the assignment.
If you have questions, please contact support by:
Calling 800.883.8822
Emailing support@fraudfighter.com
Monday-Friday, 7AM - 5PM PST