If you believe you were incorrectly charged or have any concerns regarding your deposit, please reach out to us first via our in-app live chat. We’re happy to investigate and resolve any payment-related issues quickly.
⚠️Important:
Initiating a chargeback for any reason will result in immediate account termination and forfeiture of any remaining balance. This policy applies regardless of the outcome of the dispute.
We strongly encourage resolving any issues with us directly to avoid permanent loss of access to your ParlayPlay account.