From the https://www.payhoa.com/ page click 'Get Started'
Select the option that best describes you:
Complete the account details: Community name, Email, Full name, Phone number, Password, select I'm not a Robot -> Create an Account
Units/People: Upload unit/owner details. Please use the following as your template: Unit Upload Template (1) (1).xlsx - or send the file to support@payhoa.com and we will import it.
To view our importer how to video click here: https://intercom.help/payhoa/en/articles/3159366-importer-video
Link your HOA bank account(s). Go to the Dashboard -> + Add Bank.
Most communities add their Operating Bank Account and Reserve Bank Account. Here is more information on adding the HOA Bank Accounts: https://intercom.help/payhoa/en/articles/6989106-how-to-add-a-bank-account-using-plaid
Edit your budget categories under the Budget tab > Edit Categories > Edit income and expense categories. For more information on adding categories or chart of accounts: https://intercom.help/payhoa/en/articles/3474373-how-to-customize-the-chart-of-accounts
Create your budget under the Budget tab > Edit Budget > enter each month's expected numbers. For more details, click here: https://intercom.help/payhoa/en/articles/3168520-budgets-video
If you need to back date any charges or put in beginning balances for owners > create invoices for people who owe money / record payment for people with credit
Upload any documents you would like to share with the homeowners or store in PayHOA > Bylaws, Community Guidelines, etc. Documents -> Add File or Folder. To share to your homeowners click public or share -> share directly to a unit. For more details on documents:
Complete Stripe KYC which is know your customer legal verification. This is only completed by one administrator on your PayHOA account. Once the KYC is accepted by Stripe, your HOA can process payments and receive deposits.
This article explains the steps to complete account set up.
Written by Natalie Jordan
Updated over a week ago