How to connect your card reader to your POS

Click>Settings, top right;

It’s in these Payment Settings that you configure your SumUp card reader by entering your SumUp Username and Password which you created with SumUp, here’s how;

Click>Settings

Click>Update checkout preferences>Enter SumUp Username and Password and close;

NB You'll need to repeat this on all of your POS that use a card reader

Issue - Card Reader will not connect?

Go into Bluetooth settings on the iPad - Settings/Bluetooth - turn off and on the Bluetooth.

If the sump device appears there, click the little I and select forget device.

Go back to the TillApp and select 'Update checkout preferences' again.

Issue - Still not working/not connecting?

Can the SumUp card terminal gain access to the internet?

To see if there is an issue with the school's network please connect the iPad to a mobile phone's hotspot and "update checkout preferences" and then take a look to see if the connection is working.

If it does, then you will need to contact your IT person to resolve the connection issue.