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Step by step guide to topping up your wallet

To use your Pemo cards, your company’s Wallet must be topped up. In this guide, we’ll cover:

Updated over a month ago
  • How to add money to your Pemo Wallet

  • What to do if you send money from the wrong account

  • How long it takes for the money to arrive

We're upgrading the top-up process for all customers in batches. If you're not a new customer and your Wallet hasn't been upgraded yet, your top-up process may be different. Check your guide for topping up here.

How to Add Money to Your Pemo Wallet

Your Pemo Wallet is the source of funds for all your Pemo cards. Keeping it well-funded ensures smooth transactions and uninterrupted business. Here’s how to top up your Wallet quickly and easily.

Topping up on desktop

Step 1: Log in to Pemo

Log in to your Pemo account and locate your Wallet in the top right-hand corner of your dashboard.

Step 2: Click ‘Top-Up’

Select the Top-Up option to access your payment details.

Step 3: Copy Your IBAN & Bank Details

Your Pemo Wallet has a unique IBAN and bank details. Copy these details carefully—these are essential for processing your top-up.

Step 4: Process Your Bank Transfer

Use the copied IBAN and bank details to transfer money from your business account. Transfers typically take a short time to reflect in your Wallet.

Pemo Power Tip: Save Your IBAN for Faster Future Transfers

For an even smoother experience, save your Pemo IBAN as a beneficiary in your banking system. This will make future top-ups quicker and easier.

Topping up on your Pemo app

Step 1: Log in to Pemo

Log in to your Pemo app and locate your Wallet at the top of your screen.

Step 2: Click ‘Top-Up’

Select the Top-Up option to access your payment details.

Step 3: Copy Your IBAN & Bank Details

Your Pemo Wallet has a unique IBAN and bank details. Copy these details carefully—these are essential for processing your Top-up.

Step 4: Process Your Bank Transfer

Use the copied IBAN and bank details to transfer money from your business account. Transfers typically take a short time to reflect in your Wallet.


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