So your team’s gone quiet... like too quiet 👀 Don’t worry — we’ve got your back.
🚦First, check the queue
If your request isn’t in the Active queue, it’s probably in Revisions or Pending. Your designer might be waiting for feedback from you! 🗣️
📅 Give it 1 business day
Designers need time to work their magic 🎨✨. If it's been more than a day and still nothing... time to nudge.
📩 Still no word?
Email us at support@penji.co and we’ll look into it faster than you can say “Where’s my design?” 🏃💨
We’re here to help — always. Don’t hesitate to reach out! 💬😊