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Why am I receiving poor quality work?
Why am I receiving poor quality work?
Updated over a week ago

It happens, and it’s ok. You may or may not have received a project that you didn’t like or may not have had the quality you were looking for.

When you experience this, Penji can quickly and easily assign a new designer to your project within minutes.

At Penji, we have hundreds of designers on staff, and every once in a while, the designer we assign you may not be the right fit for your brand.

You can do one of two things:

  1. Alert the support team about your experience either via email ( OR web support chat.

  2. Email your project manager directly

So when if and when this happens, no worries, let us find another designer that is a better fit for your business.

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