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Why am I receiving poor-quality work?

Alan W. avatar
Written by Alan W.
Updated over a week ago

It happens, and it’s ok. You may or may not have received a project that you didn’t like or may not have had the quality you were looking for.

But don’t worry, Penji can help you find a new designer in a flash! We have a team of hundreds of talented designers on staff, and sometimes, the person we assign to your project might not be the perfect match for your brand.

You can do one of two things:

  1. Alert the support team about your experience either via email (Support@penji.co) OR web support chat.

  2. Email your Art Director or Project Manager directly

So when this happens, no worries, we'll find another designer that is a better fit for your business.

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