It happens, and it’s ok. You may or may not have received a project that you didn’t like or may not have had the quality you were looking for.
When you experience this, Penji can quickly and easily assign a new designer to your project within minutes.
At Penji, we have hundreds of designers on staff, and every once in a while, the designer we assign you may not be the right fit for your brand.
You can do one of two things:
Alert the support team about your experience either via email (Support@penji.co) OR web support chat.
Email your project manager directly
So when if and when this happens, no worries, let us find another designer that is a better fit for your business.