Quiz results only recommend products that are actually available in your store — unavailable products are automatically left out so shoppers never land on a broken product page. If products are missing from your results:
Check product availability — Only products published to the Online Store sales channel can appear in results. In your Shopify admin, open the product and confirm it's active and published to Online Store. Draft or hidden products are excluded.
Verify products are assigned to the result page — Open the quiz in the builder and select the result page. Check that it has recommended products attached. If any result page has no products, you'll also see a "Missing result pages" warning when you publish.
Add fallback products — Each result page can also have fallback products. These step in when a recommended product can't be shown, so your results stay full even if something goes out of stock or gets unpublished. A product can't be both recommended and fallback on the same result.
Republish after changes — If you've just fixed product assignments, click Update in the builder so the changes go live on your storefront.
If a product is available, assigned, and republished but still doesn't appear, contact us through the in-app chat.