Troubleshooting
Troubleshooting
By ZP1 author5 articles
- The quiz is not showing on my storefrontA step-by-step checklist for when your PerfectMatch quiz widget doesn't appear on your live store.
- AI generation failed or got stuckWhat to do when AI quiz generation fails in PerfectMatch — retry a single version, check your product source, or wait a moment.
- Products are not showing in quiz resultsWhy products may be missing from your PerfectMatch quiz results, and how to fix availability, fallback, and result-page issues.
- Changes I made in the builder aren't showing on the storefrontEdits to a published PerfectMatch quiz go live only after you click Update in the builder — here's the full checklist.
- I uninstalled and reinstalled the app. Will my quizzes be restored?What happens to your quizzes and subscription when you uninstall and reinstall PerfectMatch.