When you install a loyalty card on your Android device, you can receive push notifications from businesses to keep you updated on your rewards, special offers, and important reminders. These notifications appear in your device's notification panel, making it easy to stay connected with your favourite businesses.

What you'll receive:

Push notifications help you get the most value from your loyalty cards without having to constantly check them manually. You're notified at just the right moments—when there's something relevant for you.

Important: Unlike Apple Wallet which automatically enables notifications, on Android you need to manually enable notifications for each loyalty card you want to receive updates from.

Requirements:

Note: Android loyalty cards work as Progressive Web Apps (PWAs), which means they function like apps but are accessed through your browser. Notifications work similarly to regular app notifications.

When a business sends you a notification, it appears in your Android device's notification panel:

What you'll see:

Example notifications:

To access notifications:

If your device is locked when a notification arrives:

The notification appears on your lock screen, allowing you to:

Lock screen notification appearance depends on your device's security and notification settings.

Unlike iOS where notifications are automatically enabled, on Android you must manually enable notifications for each loyalty card. Here's how:

Check your current notification status:

If notifications are already enabled:

If notifications are disabled:

When you enable notifications for the first time, Android may ask for permission:

Important: You only need to grant system permission once per card. After that, you can enable/disable notifications directly from the card's menu without additional prompts.

To verify notification status for any card:

If you want to stop receiving notifications from a specific business:

Note: You can re-enable notifications anytime by following the same steps and selecting "Enable Notifications."

You can also manage notifications through your Android device settings:

To access system-level notification controls:

Important: These settings apply to ALL Progressive Web Apps in that browser, not just loyalty cards. For card-specific control, use the in-card menu method described above.

Sent immediately or shortly after you make a purchase or earn points:

Examples:

What to do: Tap to view your updated balance and see your progress toward your next reward.

Sent to encourage you to return or remind you about your loyalty status:

Examples:

What to do: Tap to view your card and plan your next visit to claim rewards or continue earning.

Sent for birthdays, anniversaries, or special member events:

Examples:

What to do: Tap to view your special offer and visit the business to redeem it (check expiration dates).

Sent about limited-time offers, sales, or exclusive deals:

Examples:

What to do: Tap to view details and take advantage of the promotion before it expires.

From the notification panel:

What to look for when the card opens:

To clear a notification without opening it:

Note: Dismissing a notification doesn't delete any information. Your loyalty card balance and details remain unchanged—you just clear the notification alert.

Some Android devices and browsers support notification actions—buttons that appear directly on the notification:

Possible quick actions:

Availability of quick actions depends on your device, Android version, and browser.

Possible causes:

Browser compatibility: Not all browsers display the menu identically

Card version: Older card versions may have different layouts

Screen size: On smaller screens, the menu may be in a different location

This happens when system permissions were denied:

To fix:

Alternative method:

Check these settings:

1. Card notifications enabled:

2. Browser notifications allowed:

3. Do Not Disturb is off:

4. Battery optimization:

5. Background data enabled:

6. Internet connection:

Common causes:

Battery Saver Mode: Delays background processes

Data Saver: Restricts background data

Aggressive battery optimization:

Doze Mode: Android sleeps inactive apps

Poor connection: Notifications need internet

The card settings may be correct, but system permissions are blocked:

Check Android system permissions:

Check notification channels (Android 8+):

Possible issues:

Browser closed or crashed:

Card removed from home screen:

Outdated card:

Add cards to home screen:

Name cards clearly:

Enable for frequently visited businesses:

Disable for rarely used cards:

Review monthly:

Allow background data for browser:

Exempt browser from battery optimization:

Keep browser updated:

Don't ignore notifications:

Respond promptly:

Check details:

Businesses do NOT have access to:

Businesses only know:

You have complete control:

To enhance privacy:

If you've used loyalty cards on iPhone, here are key differences on Android:

Key takeaway: Android gives you more granular control but requires more manual setup compared to iOS's automatic approach.

Q: Do I need to enable notifications for every card separately? A: Yes. Each loyalty card has its own notification setting that you must enable individually. This gives you control over which businesses can send you notifications.

Q: Will enabling notifications drain my battery? A: Push notifications use minimal battery power. Receiving a few notifications per day from loyalty cards has negligible impact on battery life. The main battery consideration is keeping your browser's background data enabled.

Q: Can I get notifications without adding the card to my home screen? A: Yes. Notifications work whether or not the card is on your home screen. However, adding cards to your home screen makes them easier to access when notifications arrive.

Q: What happens if I clear a notification without opening it? A: Nothing is lost. The information is still on your loyalty card. You can open the card at any time to see your current balance and any updates. Clearing the notification just removes the alert.

Q: Why do some cards show notifications and others don't? A: You must enable notifications separately for each card. If you're not receiving notifications from a specific business, check that card's settings (Details → Three-dot menu → Enable Notifications).

Q: Can I schedule quiet hours for notifications? A: Yes, use Do Not Disturb mode. Pull down the notification panel and tap the Do Not Disturb icon to enable it. You can also schedule DND: Settings → Sound → Do Not Disturb → Turn on automatically.

Q: Do notifications work when I'm travelling internationally? A: Yes, as long as your device has internet connectivity (Wi-Fi or mobile data with international roaming). Notifications require data, so ensure you have a connection.

Q: If I reinstall a card, do I need to enable notifications again? A: Usually yes. When you reinstall a card, it's treated as a new installation, so you'll need to enable notifications again using the in-card menu.

Q: Can businesses send me notifications at any time? A: Yes, businesses control when notifications are sent. However, most businesses schedule notifications thoughtfully (during business hours). If timing is problematic, you can disable notifications for that card or use Do Not Disturb mode.

Q: What's the difference between disabling in the card menu vs. system settings? A: Disabling in the card menu turns off notifications for that specific card only. Disabling in system settings turns off all PWA notifications in that browser, affecting all your loyalty cards and other web apps.

Q: Will I be notified every time I use my card? A: This depends on how the business configured their notifications. Typically you'll receive confirmation after transactions that add stamps or points, but not necessarily every single scan. Some businesses only notify for milestones (e.g., "Reward earned!").

Q: Can I customize notification sounds for different cards? A: Android's PWA notification system doesn't support per-card notification sounds. All loyalty card notifications use your browser's default notification sound. You can change the browser's notification sound in Settings → Apps → [Browser] → Notifications.

Need help with your loyalty card? Contact the business directly using the information on your card, or reach out to your browser's support for Android-specific technical issues.