Understanding Push Notifications
Learn how push notifications work, what customers see, and how to troubleshoot delivery issues.
Push Notifications Overview - How Automated Messages WorkLearn how automated push notifications work for loyalty cards. Complete guide to configuring feedback requests, visit reminders, and birthday messages with timing strategies, message templates, and performance tracking.
Push Notifications on iPhone (iOS)Learn how loyalty card push notifications work on iPhone. Complete guide to receiving lock screen alerts, viewing updates in Apple Wallet, managing notification settings, privacy controls, and troubleshooting.
Push Notifications on AndroidLearn how to receive and manage loyalty card push notifications on Android. Complete guide to enabling notifications for PWAs, controlling settings, viewing alerts, privacy options, and troubleshooting issues.
Push Notification Delivery TimeLearn how long push notifications take to reach customers. Complete guide to typical delivery times, Apple APNS and Google FCM systems, factors affecting speed, checking delivery status, and troubleshooting delays.
Troubleshooting Push Notification Delivery IssuesTroubleshoot push notification delivery issues. Complete guide to diagnosing non-delivery, checking card installation status, Google Wallet limits, iOS/Android settings, browser compatibility, and testing solutions.