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Why you can't access your reward

Salma avatar
Written by Salma
Updated over 5 years ago

If you're trying to open your reward and getting an error, this is likely because we had a temporary shortage on our vouchers (in rare circumstances, our system will take 1 business day to restock vouchers due to high demand). For this, please check the next business day. If it's still throwing you an error or you believe there is a separate problem affecting your voucher, please contact the team 💬

If the problem is a denied or declined reward, please check this article.

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