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Blocking Patients

In the event that you want to stop receiving messages from a Patient, utilize the block feature

Marquise Lane avatar
Written by Marquise Lane
Updated over a month ago

To block a Patient in Phamily, do the following:​

1. Navigate to the profile of the Patient you want to block, click on the Settings gear in the top right

Navigate to the profile of the Patient you want to block, click on the Settings gear in the top right

2. Select Block Patient

Select Block Patient…

3. Click on BLOCK PATIENT

Click on BLOCK PATIENT

Unblocking a Patient

1 . Navigate to the profile of the Patient you want to unblock, click on the Settings gear in the top right

To unblock a Patient, navigate to the profile of the Patient you want to unblock, click on the Settings gear in the top right

2. Click on Unblock Patient

Click on Unblock Patient…

3. Click on UNBLOCK PATIENT

Click on UNBLOCK PATIENT JEREMY MEDHURST

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