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Inviting your team to Pilea

How to invite teammates to your Pilea workspace, assign roles, and manage or revoke pending invitations.

Written by Simon Oliver
Updated over 2 weeks ago

Inviting your team to Pilea gives colleagues access to your workspace so they can view the backlog, run insights, and add feedback. Only organization Admins and Owners can send invitations.


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Invite teammates by email

  1. Go to Settings > Invite team.

  2. Click Invite member.

  3. Enter the email address in the Email address field.

  4. Select a Role: Admin or Member.

  5. Click Send invitation.

The invited person receives an email with a link to join. Repeat these steps for each person you want to invite.

SCREENSHOT: Settings > Invite team page showing the member list and the Invite member button on the top right.


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Understanding roles


Pilea has two levels of roles: organization-level and workspace-level.


Organization roles

Role

What they can do

Owner

Full access to all org settings, billing, and all workspaces. Can transfer ownership and delete admins.

Admin

Can invite, manage integrations, create workspaces, and configure org settings. Can also access billing.

Member

Access to workspaces they've been added to. Cannot change org settings.

Workspace roles

When a member is added to a workspace, they are assigned a workspace role:

Role

What they can do

Admin

Can configure workspace settings, integrations, and manage members within the workspace.

Editor

Can add feedback, create and edit backlog items, run insights, and manage surveys.

Viewer

Read-only access to backlog and insights. Cannot add or edit content.

πŸ’‘ Tip: For most team members Editor is the right workspace role. Reserve Admin for the people who manage integrations and workspace configurations like member and priority score settings.

Change a workspace member's role

  1. Go to Settings > Workspace > Member settings.

  2. Find the member in the list.

  3. Click the role badge next to their name.

  4. Select the new role from the dropdown.

  5. The change takes effect immediately.

SCREENSHOT: Team member list showing the role badge dropdown open with role options.


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Check whether an invitation was accepted

Invited members appear in the member table at Settings > Invite team. The Status column shows Active for members who have accepted, and Pending for those who haven't yet.

SCREENSHOT: Pending invitations tab showing the Resend and Revoke actions next to each pending invite.
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Remove a member

  1. Go to Settings > Workspace > Member settings.

  2. Find the member you want to remove.

  3. Click the ... menu next to their name.

  4. Select Remove member.

Removing a member revokes their access immediately. Their contributions (feedback entries, backlog items, insights) remain in the workspace.


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