Why is payment information required to start Pillow's free trial, and can the app be accessed without it?
When users attempt to start a free trial for Pillow, they may encounter requests for payment information or wonder why it's mandatory. This guide explains the reasons behind this requirement, provides insight into whether the app can be used without initiating a free trial, and offers troubleshooting advice if users face difficulties with payment-related issues.
Why Does Pillow Require Payment Information?
Pillow itself does not require payment information. When installing Pillow, users may be prompted to provide payment details as part of Apple's App Store policy. This policy mandates payment information for any purchase, including free trials. As such, the requirement for payment information is not something controlled by Pillow, but rather a condition enforced by iOS and the App Store.
Can I Use the Free Version Without Initiating a Premium Trial?
No, Pillow requires users to start a free trial before accessing any features of the app, including the free version. This step is necessary to comply with Apple's requirements. During the sign-up process, Apple may prompt users to verify their App Store account by requesting payment details. This is an App Store verification mechanism and not something dictated by Pillow itself.
Steps for Using Pillow with and Without Premium Features
Starting the Free Trial: To begin using Pillow, users must activate a free trial, which provides access to all Premium features for seven days.
Cancelling Before the Trial Ends: If users decide not to continue with the Premium features, they can cancel their trial at least 24 hours before it concludes. This cancellation ensures no charges are applied, and the user retains access to the free version of the app.
Troubleshooting Payment Issues
If a user encounters issues with their payment method, such as a blocked credit card, the following steps can be taken:
Use an Alternative Payment Method: To activate the free trial, users need an active payment method. If one card cannot be used, switching to a different valid payment method may resolve the issue.
Resolve the Blocked Card Issue: Addressing the issue with the blocked credit card directly through the bank can also facilitate trial activation.
Once the payment issue is resolved and the trial is activated, users can explore Premium features and decide whether to continue with a subscription or cancel it before the trial ends.
Related Topics
This article aims to clarify common concerns about payment requirements, explain iOS policies, and provide clarity for users navigating their first experiences with Pillow.