Pillow Help Center

Pillow Premium (Subscriptions & Billing)

Help with managing your subscription, free trials, payments, and refunds.

18 articles

What's included in Pillow Premium

What's included in Pillow’s Free Features?

Managing Your Subscription or Trial

How to Manage Your Pillow Premium Subscription or Trial

How Do I Cancel My Subscription?

How Do I End My Free Trial?

What subscription plans does Pillow offer, and are there monthly or trial options?

Why is payment information required to start Pillow's free trial, and can the app be accessed without it?

Charges and Refunds

I Was Charged without My Permission

I Want a Refund

Why was I charged after cancelling my subscription or trial, and how can I get a refund?

Purchases and Restores

I Can’t Restore My Purchase

How Do I Restore My In-App Purchase?

I Purchased the Premium Features of Pillow and Now Pillow Is Asking Me to Unlock the Premium Features Again

Can I Use Pillow’s Premium Features with Family Sharing?

How to Redeem a Promo Code

You Get the Error Message: “Purchase Failed”

You Get the Error Message: “In-App Purchases Not Allowed” When You Try to Unlock Pillow Premium

You Get the Error Message “Upgrade Failed”