To navigate to the Billing page, go to Settings -> Billing. This page is made up of two tabs: Overview and Plan.
Overview Tab
This page allows you to see your current plan, usage against quotas, and your next invoice amount and due date.
Your Plan will have the following quotas:
Template Capacity: The total number of Active Templates you can have.
Archived Capacity: The total number of Archived Templates you can have.
Active Users: The total number of Licenced Users you can have.
Monthly Requests Usage: The total number of Form Requests you can send out per month.
How to Mange your Billing Information
To manage your billing information , click the "Manage Billing" button from the Overview tab. This will open a new page allowing you to:
View/update your payment method.
View/update your billing information.
View your invoice history.
Plan Tab
In this section you can view your current plan, change plan, or cancel your plan. Each plan displays the cost of the plan along with what is included in that plan.
How to Change your Plan
To change your plan, click "Select Plan" on the plan you which to move to. This will then ask you to confirm your change. Click "Confirm Change".
Note - if you are upgrading your plan, the new plan will take affect immediately and the difference will be pro-rated to your current plan. If you are downgrading, the plan will be applied at the end of current billing cycle. If you have a pending downgrade, you can click Cancel Downgrade from this screen to cancel the downgrade and stay on your current plan.
Should you wish to move to the Enterprise Plan, please Contact Support.
How to Cancel your Plan
To cancel your plan, click "Cancel your current plan and continue with our free plan". This will then ask you to confirm your change. Click "Confirm Changes". This change will be applied at the end of current billing cycle.