Pixlmob Payment Terms

Last updated April 24, 2024

The following terms (these “Payment Terms”) govern payments you make or receive through www.app.pixlmob.com (the “Services”), operated by Pixlmob, Inc (582 Perry Avenue, Greenville, SC 29611) and its subsidiaries as applicable. Pixlmob and its subsidiaries are collectively referred herein as "Pixlmob" "we" or "us" and “youˮ or “userˮ means you as a user of the Services.

Please read these Payment Terms carefully before making or receiving payments through the Services. By making or receiving payments for the Services, you accept and agree, on behalf of yourself or on behalf of your employer or any other entity (if applicable), to be bound and abide by these Payment Terms. These Terms are supplemental to Pixlmob’s General Terms of Service, as applicable (collectively, the “Terms of Service”).

Capitalized terms used but not defined herein shall have the respective meanings given to them in the Terms of Service.

Pixlmob Balance is the aggregated amount of your Revenue as a Seller and/or returned payments from canceled orders as a Buyer, and/or your Pixlmob Balance (as defined in the Pixlmob Terms of Service).

Payment Services Provider(s) are service providers that provide payment services to Buyers and Sellers in connection with the Pixlmob platform, including with respect to collection of funds from Buyers in connection with purchases, remittance and withdrawal of funds to Sellers and the holding of funds in connection with Pixlmob Balances.

Revenue is the money that Sellers earn from completed orders and can request to be paid, subject to these Terms.

Currency and Fees

All prices and fees for the Services are listed in USD.

Payment Collection and Disbursement

Payment is collected from Buyers at the time an order is placed. Funds are held by Pixlmob and credited to the Seller's Pixlmob balance once the work is completed and approved by the Buyer.

See the "Orders” section in the Terms of Service for a definition of a completed order. Sellers are responsible for paying any direct or indirect taxes, including any GST, VAT or income tax, which may apply to them depending on residency, location or otherwise, under provisions of their jurisdiction. Sellers represent and warrant that they comply, and will comply at all times, with their obligations under income tax provisions in their jurisdiction.

Revenue Sharing

Each Order you successfully complete, credits your account with revenue. Sellers on Pixlmob will receive 80% of the order total. Pixlmob retains the remaining 20% of the total.
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Appointment as Limited Payment Collection Agent

Seller hereby appoints Pixlmob as Seller’s limited authorized payment collection agent solely for the purpose of accepting payments (via its Payment Services Provider, if applicable) from Buyer, and remitting those payments to Seller. Seller agrees that payment from Buyer to Pixlmob shall be considered the same as if made directly to Seller. Buyer’s payment obligation to Seller will be satisfied upon receipt of payment by Pixlmob (or its Payment Services Provider, as applicable), and Pixlmob (via its Payment Services Provider, as applicable) is responsible for remitting the funds to the Seller in the manner described in these Payment Terms. In the event that Pixlmob (via Payment Services Provider) does not remit any such amounts to Seller, the Seller will have recourse only against Pixlmob and not the Buyer directly. Seller agrees that Pixlmob may describe or otherwise reflect the terms contained herein in any terms of service, receipts, disclosures, or notices including, but not limited to, receipts provided to Buyers that Pixlmob may deem necessary or prudent.

Pixlmob partners with Payment Services Providers for purposes of collecting payments from Buyers, transferring such payments from Buyers to Sellers, and holding funds in connection with Pixlmob Balances. All payments services in connection with the payout of funds on the Pixlmob platform are performed by Pixlmob’s Payment Services Providers.

Buyer's Pixlmob Balance

In certain instances, Pixlmob may offer to gift funds to your Pixlmob Balance either for promotional purposes or otherwise, to be used for purchasing services offered on the Site. Your available Balance will appear in the navigation panel of your Pixlmob account. All purchases are made from the Buyer's Pixlmob balance. Your valid Pixlmob Balance will be automatically applied to your next purchase. Any funds gifted to a Buyer by Pixlmob serve only as an incentive to use Pixlmob, and, therefore, are not redeemable for cash, have no cash value, and are nonrefundable.

ASAP Project Fees

ASAP Projects incur additional fees:

The ASAP Project Fee is waived if the Buyer:

Sellers must initiate a payout to transfer funds from their Pixlmob balance to their bank account. Please note:

To pay out your revenue, you must have an account with Pixlmob’s Payment Service Providers for the payout method listed below. All funds eligible for payout will be held on your behalf at an account with Pixlmob’s Payment Services Provider. All payment services, including payout services, will be provided by Pixlmob’s Payment Services Provider.

Your Pixlmob profile can be associated with only one account from the Pixlmob payout method. A Payment Service Provider payout account can be associated with only one Pixlmob profile.

To payout your available revenue, you must click on the “Payout Funds” button within your Seller dashboard.

For security concerns, Pixlmob may temporarily disable a Seller’s ability to payout revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by other users, or associating multiple Pixlmob accounts to a single withdrawal provider.

Payment Processing and Payout Methods

All transactions are processed through Stripe. Sellers from most countries can utilize Stripe through Pixlmob's Connect account.

Pixlmob covers all interchange and transaction fees incurred through Stripe at this time. Note that all taxes and transaction tracking for Sellers are managed by Stripe.

Sellers can view their earnings on their Stripe dashboard, which is accessible from the navigation panel of their account.

Refunds and Disputes

Refunds arising from disputes are credited to the Buyer's Pixlmob balance. Refunds to the original payment method may be requested by contacting Customer Support, and are subject to administrative approval.

Modifications

Pixlmob may make changes to these Payment Terms from time to time. When these changes are made, Pixlmob will make a new copy of the terms available on this page. You understand and agree that if you use Pixlmob after the date on which the Payment Terms have changed, Pixlmob will treat your use as acceptance of the updated Payment Terms.

Disclaimer of Warranties

YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER PIXLMOB NOR ANY PERSON ASSOCIATED WITH PIXLMOB MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SITE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

IN NO EVENT WILL PIXLMOB, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

IN ACCEPTING LIABILITY AS THE LIMITED AUTHORIZED PAYMENT COLLECTION AGENT OF SellerS, PIXLMOB AND ITS AFFILIATES ASSUME NO LIABILITY FOR ANY ACTS OR OMISSIONS OF Seller.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

The term “Affiliate” referred to herein, is an entity that, directly or indirectly, controls, or is under the control of, or is under common control with Pixlmob, where control means having more than fifty percent (50%) voting stock or other ownership interest or the majority of voting rights of such entity.