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International fees and Customs

PLAATO Support avatar
Written by PLAATO Support
Updated over a year ago

Pricing and shipping is exclusive of VAT and any local taxes, fees and duties that may apply. Where applicable, these costs are claimed through our logistics partners, normally FedEx, before delivery.

If your order is stopped by the Customs Authority in the country of delivery,

please contact your local customs office to find out why and how to clear your order.

Any further issues or questions, please email support@plaato.io

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