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Managing Users Who Have Left Your Club

How do I remove a member from the Club?

Updated over 4 months ago

📝What Happens When You Remove a Member?

  • Members who are deleted from the Members tab by a Full Admin will receive:

    • An automated email and app notification stating:

      “YOU'VE BEEN REMOVED FROM [CLUB NAME]”

  • Once removed, they will no longer be able to log in or access club resources.


💭Alternative: Using an Inactive Members Group

  • Instead of deleting immediately, you can move inactive members into a new group, e.g., INACTIVE MEMBERS.

  • Benefits of this approach:

    • Keeps sensitive information separate from active members.

    • Allows the club to re-target this cohort for future communications if needed.

    • Active members continue to receive updates without including inactive members.


✅Summary

  • Delete members: Sends notification and revokes access.

  • Move to Inactive group: Keeps access restricted but allows future targeting.

  • Best practice: Use the inactive group for auditing and communication control before full deletion.


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