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Understanding Your Club Setup Questions

What the questions about your role, club size, priorities, and go live date mean when you're creating a new club on PLAI, and why we ask.

After you enter your club's name, address, and sports, the setup wizard asks a few more quick questions. None of these take long, and none of them lock you into anything, they just help PLAI tailor your experience.


Your role and club size

You'll be asked to select your role at the club, for example President, Coach, or Team Manager, and roughly how many active members your club has. This helps PLAI show you role appropriate features and permissions, and scale recommendations to your club's size. If your role changes later, you can update it from your profile settings.


Your biggest challenges

You'll see a list of common club management pain points, such as Reduce Administration or Collect & Track Fees Better. Select the two that matter most to you. This doesn't change what features you have access to, it just helps PLAI highlight the tools most relevant to what you're trying to solve.


When you plan to go live

You'll be asked when you're looking to start using PLAI with your members, with options ranging from ASAP to Not yet, just exploring. This helps PLAI pace your onboarding guidance to match your timeline. It's just an estimate, not a deadline.

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