Open the Shop tab and tap Orders on the admin toolbar to see every order across the shop, grouped by date with the most recent first. Two stat tiles at the top show Total Orders and Total Revenue.
To see orders for one product only, open that product's detail page and tap the Orders tab instead. This shows only orders for that product, with its own stat tiles.
Use the search bar to find an order by member name, recipient name, product name, or order ID.
Apply a date filter, for example Last 7 days, to narrow the list.
Tap any order row to open its detail. The drawer shows the recipient and quantity, a financial breakdown (subtotal, transaction fee, amount paid, discount if any, and what the club received), the variant selections and personalisation answer, and metadata including the Stripe payment ID.
From a product's Orders tab, you can export the list to CSV for fulfilment.
Note: Full Admins see every order in the shop. Group Admins only see orders for products in the groups they administrate.
Order records are read only. Admins cannot edit an order's details directly, issuing a refund is the only action available from here.
FAQ
Can I edit an order once it is placed?
No. Orders are read only except for issuing a refund.
What does the payment ID show and why does it matter?
It is the Stripe payment intent ID for that order. It is always visible and copy tappable so you can reference it if you need to contact Stripe support.