For paid Shop orders, PLAI tracks fulfilment separately from payment, so you always know which orders still need to go out.
How to mark an order fulfilled
On the Payments tab, tap a paid Shop order to open its detail drawer.
Tap Fulfil Order.
The button changes to Order Fulfilled, shown in green, confirming the order is complete.
Good to know
Fulfil Order only appears on paid Shop orders. It won't show for other sources like Memberships or Events.
Marking an order fulfilled doesn't affect whether it can still be refunded. The Refund Payment option stays available either way.
If you tap Fulfil Order on an order that's already been marked fulfilled elsewhere, the button will simply reflect "Order Fulfilled" once the screen refreshes.