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Events

Step-by-step how to manage special events and participants in Planniac

Ellen Lee avatar
Written by Ellen Lee
Updated this week

One of the activity types in Planniac is Events. These can be activities that are scheduled on particular calendar dates:

  • on a one-time basis

  • recurring on a certain day of the week

  • set on specific dates

Examples of events are:

  • Cooking class

  • Holiday party

  • Live music

  • Weekly seminar

Working with events in Planniac entails:

  • Generating event templates and their default information in Resources

  • Modifying dates or editing events using the Events Report

Setup events in Resources

In Resources, you set up your event template and establish the default information.

Follow the steps below to quickly set up a new event and make it available for guests to book.

Step 1: Create your event

  1. Go to Resources

  2. Click the "+" to add a new activity

  3. Select "Event" as the activity type

  4. Name the event

  5. Select the event provider(s) (the provider will already have to be on your Resources list)

  6. Select the available days of week (if this will vary, select all)

  7. Set the start time, end time, and event location

  8. Set the maximum event capacity

  9. Set whether the capacity is enforced.

  10. Select a status in case the event is cancelled

  11. Indicate "Pack meal" if your kitchen needs to send food for each participant (for example if the event is a day-long event including lunch)

  12. Describe the activity and include a photo, if you plan to publish it on your Online Offers (upsell) page.

  13. Add itinerary and internal notes as needed.

  14. Save

Important note:

  • Set up your default event information in Resources

  • Set pricing, schedule, cancel and modify events in the Events Report

Step 2: Allow the event to be purchased as a Cloudbeds add-on

  1. Set up the event as an add-on in Cloudbeds

  2. Enable Cloudbeds add-ons in Planniac in Admin Settings > General Settings

  3. Copy the Cloudbeds add-on name (it must be exact, so copy & paste is the best way)

  4. Go to Resources in Planniac, find and open the Event that you created, and activate Cloudbeds add-on for that activity

    1. Paste the Cloudbeds add-on name into the first field

    2. Select a default status

    3. Select a default vendor

Step 3: Add the event to your Offers & Experiences web page

  1. Make sure Planniac's Online Offers (upsell) is enabled in Settings

  2. Give your event an enticing name

  3. Select the display grouping (those are set in Admin Settings > Planniac Upsell)

  4. Choose a default status when an event is booked this way

  5. Select the vendor

On the Online Offers page provided by Planniac , it will look like this:

View events on Planns page

Planns page

On the Planns page, events are shown just like other activities that have been booked for guests, showing the date, time, guest name, activity name, and confirmation status.

You can book events manually by using the orange "+", or you can use Cloudbeds add-ons or Planniac's optional upsell tool to provide online booking of the events.

Managing events

Under Reports, you'll find Events.

It's actually more than a report – it's a tool that lets you make changes to scheduled events and view the list of participants.

That page looks like this:

Understanding the Events page

Event date

The Event date is the date of a particular event. When you set up your events, you choose the dates according to your criteria – whether it's a one-time event or recurring. Each occurrence will have its own entry on this report.

Event name

This is the name you gave the event when you set it up in Resources.

Edit event

The edit icon next to the event name will open some settings that you can use to modify that particular event. You will be editing only that particular occurence of the event. (see the "Event edit" instructions below).

Status

You'll see either "Active" or "Cancelled." If you'd rather not see the cancelled events, you can click the "Hide cancelled" button at the top of the page.

Start time

The standard start time of the event is set in Resources. If you need to change the time of a particular event occurrence, click the "Edit event" icon.

Location

The default Location for this event comes from the Resources page. However if an event has already been scheduled, then you'll need to change the location using the "Edit event" icon.

Capacity

The default Capacity for this event is set up on the Resources page. You are able to use the "Edit event" tool on this page to change the location for this particular occurrence of the event.

Booked

Booked is the number of guests or non-guests who have been added to this event, either by scheduling the activity on the Planns page, or by online bookings via Cloudbeds add-ons or Planniac's optional upsells tool. Clicking on this will show a list of all the people who are booked for the event.

Not confirmed

If guests are unconfirmed, they will appear in this column in red, indicating followup is required.

Available

This shows the number of "seats" still available for this event. If the event is full, a symbol appears to indicate that.

Event guest list

Shown by clicking the icon in the "Booked" column.

Edit an event

Clicking the edit tool brings up the details for this particular occurrence of the event. You can change the information shown here, including location, start and end times, capacity, number of participants who have already booked, pricing, and event notes.

Remember that changes made here will only apply to the event on this date. This does not make a global change to all occurrences of this event.

Schedule an event

  1. Click "Add event dates"

  2. Select an event from the list (these are the events you previously set up in Resources)

  3. Select a provider

  4. Choose a date method:

    1. Add specific dates. This means you will choose specific dates from the calendar.

    2. Add date range. Using this method you would choose your available days of the week, and then add a date range where the event is valid. For example:

      1. Every Tuesday in June

      2. Every day from current date until end of year

  5. Add the event location

  6. Set or modify the capacity (a default was set in Resources)

  7. Set or modify the start and end time

  8. Set or modify the pricing

  9. Select whether booking capacity is enforced

Pro tip πŸš€ : It's a little easier to create new dates than to delete or modify them later. So we recommend just creating a few -- for example a month at a time -- in case you need to edit location, time, capacity or price later.

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