Can I withdraw cash from an ATM?

Yes, you can withdraw cash with your physical Plasma One card at any ATM that accepts Visa. Withdrawals come from your Cash balance and you can withdraw up to $1,000 per transaction, with a maximum of 3 withdrawals per day. The daily count resets at midnight UTC.

You'll need your card PIN, which you set when you activated your physical card. ATM withdrawals are not available with virtual cards.

→ See: How do I activate my physical card?

The ATM operator may also charge its own fee, shown on screen before you confirm.

ATM withdrawals do not earn cashback. Like other cash and cash-like transactions, they are excluded under the Plasma One Rewards Addendum.

If you withdraw a currency other than USD, FX applies. If the ATM offers to convert and charge you in USD, always choose the local currency instead; the ATM's own conversion rate usually includes extra markups.

→ See: How do FX fees, markups, and exchange rates work for Plasma card transactions?

ATM withdrawals count toward your card's daily spending limit. If a withdrawal is declined is will be shown in the app and is usually due to one or more of the below reason:

Note: The ATM Withdrawal Velocity rule limits to 3 ATM withdrawals within a rolling 24-hour window, not a fixed time each day.

If none of these apply and your withdrawal is still declined, contact our support team and we will look into it for you.

→ See: How do spending limits work?

Terms:

Full details on cashback eligibility, referral conditions, and tier benefits are in the Plasma One Rewards Addendum.

Rates, amounts, limits, eligible merchants and perks are the parameters currently in effect. They are variable and may change prospectively in accordance with the Plasma One Rewards Addendum.