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Can I Delete My Account?

Thinking of leaving? We offer ways to take a break or close your account—your control, your choice!

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Written by Andrej Ivanov


Due to regulatory requirements, we cannot completely delete your account. However, we do offer options to restrict or close your account:

  • Self-Exclusion:
    You can choose to self-exclude yourself for a period ranging from 1 day to permanently. During self-exclusion, you won’t be able to access your account. If you wish to self-exclude, please contact our customer support, and they will assist you with the process.

  • Account Closure:
    If you prefer to close your account entirely, you can contact our customer support team. We will guide you through the steps to close your account. Please note that some information may need to be retained to comply with legal obligations.

If you’re interested in learning the step-by-step process for requesting a self-exclusion or account closure, please follow the provided link:

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