If your Plugzio device is online but you encounter an issue when activating a session from the dashboard, rebooting the device often resolves the problem. Follow these steps to reboot your device: In this article, we will explain how to reboot your devices using the management dashboard.
1. Log in to Your Management Dashboard: https://manage.plugz.io
2. Navigate to the "Network Configuration" Page:
Once logged in, go to the “Network Configuration” page located under the “Device Management” section.
3. Initiate Reboot:
Click on the “Reboot” button for the device you need to restart.
- If the device is online, you will see the message “Reboot request sent to [Device ID].”
- If the device is offline, you will see the message “Reboot failed.”
By following these simple steps, you can easily perform reboots as needed to ensure they function properly. Regular monitoring and maintenance through your management dashboard help in keeping your network running efficiently.
Need help with anything else? Contact the Plugzio customer care team to have a chat with one of the specialists and discuss your concerns.