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Can I refund my balance?

A guide explaining how to get a refund of your remaining balance.

Updated over 2 months ago

You can request a refund of your remaining balance at any time. To do so, simply navigate to the "Chat with Us" section in the app’s navigation bar and reach out to our support team.​

Here, you can request a refund, and we’ll initiate the process, which will take 2-3 business days to complete.


​Need help with anything else? Contact the Plugzio customer care team to have a chat with one of the specialists and discuss your concerns.

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