All Collections
Plugzio Cloud & Dashboard
General Knowledge
Do Users Need To Top-Up Their Wallets To Use A Free Device?
Do Users Need To Top-Up Their Wallets To Use A Free Device?
D
Written by Douglas Sim
Updated over a week ago

If a Plugzio device is on a Free payment plan, users who have access to this device do not need to have or add any money to their wallets in order to use this device.

When attempting to use or activate a Plugzio device, users will always be notified of the fees associated with the device (i.e. the payment plan). Below are examples of what a user will see when attempting to activate devices under different payment plans

Example of a device on a free payment plan:

Example of a device on a paid payment plan:

Payment plans & device access are controlled by the managers of the device. To learn how to create and/or configure payment plans visit the Manager - Create & Edit Payment Plans guide for managers.

Did this answer your question?