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How To Top Up The Plugzio Wallet

Step-by-step guide on how to add money to a wallet for users

Florian Remi avatar
Written by Florian Remi
Updated over a week ago

This article assumes that you have created a Plugzio User Dashboard and have a wallet already created. If you have not created an account or a wallet, please follow the below guides:

Steps

  • Open your browser, navigate to https://my.plugz.io/, or Open Plugzio app on your iOS /Android device

  • Log into your Plugzio User Dashboard

  • Click the Wallets tab on the left sidebar
    - The navigation bar can be seen on the left of the page
    - If the navigation bar is not seen click the three-line icon next to the "Plugzio" logo on the top left of the page

  • Click the "TOP UP" button on the wallet you would like to add money to

  • Follow the steps in the pop-up dialog:
    - Amount - Sum of money you would like to add to the wallet. The wallet's currency will determine the currency deposited into the wallet.
    - Paypal Fee: Plugzio uses Paypal's system to handle money transactions. This fee is mandatory by PayPal and is only applied when depositing money into a wallet.
    > Note that this fee does NOT apply to transactions happening within the Plugzio ecosystem (i.e. users to managers and vice versa).
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  • Confirm the amount and then select the payment method:
    - Paypal fees are 2.9% plus $0.30 cents per transaction (e.g. Initial amount $10.00, Fees are $0.30 + $0.29, Final amount would be $9.41).

    - For more information about the PayPal transaction fees, please check out the below links based on your location:

  • Payment Method: Users can add money by either Paypal, credit card, or debit card.

    - Paypal: Selecting Paypal will bring up pop up to Paypal's website. Follow the website's procedure to complete the payment.

    - Credit/Debit Card: Selecting the "Debit or Credit Card" option will prompt the user for their card and billing information. Enter the information to complete the payment.

  • Once the payment is completed, the new amount and transaction history should be visible on the wallet.

Adding Money With PayPal - YouTube Guide

  • The following video shows this process on a user's account.

Adding Money With Debit/Credit Card - YouTube Guide

  • The following video shows this process on a user's account.


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