User - Top Up A Wallet

Step-by-step guide on how to add money to a wallet for users

Written by Douglas Sim
Updated over a week ago

This article assumes that you have created a Plugzio User Account and have a wallet already created. If you have not created an account or a wallet, please follow the following guides:


  • Open your browser and navigate to

  • Log into your Plugzio account.

  • Click on the "Wallets" tab on the navigation bar to go to the "Wallets" page.
    - The navigation bar can be seen on the left of the page
    - If the navigation bar is not seen click the icon next to the "Plugzio" logo on the top left of the page

  • Click the "TOP UP" button on the wallet you would like to add money to.

  • Follow the steps in the pop-up dialog:
    - Amount - Sum of money you would like to add to the wallet. The wallet's currency will determine the currency deposited into the wallet.
    - Paypal Fee - Plugzio uses Paypal's system to handle money transactions. This fee is mandatory by Paypal and is only applied when depositing money into a wallet.
    > Note that this fee does NOT apply to transactions happening within the Plugzio ecosystem (i.e. users to managers and vice versa).

  • Confirm the amount and then select the payment method from the dialog:Amount:
    - Paypal fees are 2.9% plus $0.30 cents per transaction (e.g. Initial amount $10.00, Fees are $0.30 + $0.29, Final amount would be $9.41).
    - Payment Method: User can add money by either Paypal, credit card or debit card.
    > Paypal - Selecting Paypal will bring up pop up to Paypal's website. Follow the website's procedure to complete the payment.
    > Credit/Debit Card - Selecting the "Debit or Credit Card" option will prompt the user for their card and billing information. Enter the information to complete the payment.

  • Once the payment is completed, the new amount and transaction history should be visible on the wallet.

Adding Money With PayPal

  • The following video shows this process on a user's account.

Adding Money With Debit/Credit Card

  • The following video shows this process on a user's account.


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