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Forgot your Password? How to reset the password to your dashboard
Florian Remi avatar
Written by Florian Remi
Updated over 2 months ago

This guide provides step-by-step instructions on how to reset the dashboard password. If you've forgotten your password, this guide will help you regain access to the dashboard by following a few simple steps.

1. Login to your dashboard:

  • If you are a manager, navigate to manage.plugz.io through your web browser

  • If you are a user, navigate to my.plugz.io through your web browser or log in to your account using the Plugzio app on your cellphone.

2. Click "FORGOT PASSWORD" on the login page

3. Enter the email address associated with your dashboard on the "Forgot Password" page

4. Click "SUBMIT" to receive the reset password email

5. Check your email inbox for this email subject "Reset Password for Plugzio" and click on the link that says "here"

6. If you do not see the reset password email on your dashboard, check your "Spam" or "Junk Email"

7. Navigate back to the login page and click "BACK TO SIGN IN"

8. On the login page, use your email address and NEW password to login

Need help with anything else? Contact the Plugzio customer care team to have a chat with one of the specialists and discuss your concerns.

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