Plugzio Universal+ Installation Manual

Before installing the Plugzio Universal Plus, review this manual carefully and consult with a licensed contractor, licensed electrician, and trained installation expert to ensure compliance with local building practices, climate conditions, safety standards, and state and local codes.

Use appropriate protection when connecting to the main power

distribution cable.

WARNING! DANGER OF ELECTRICAL SHOCK OR INJURY. TURN OFF

POWER AT THE PANELBOARD OR LOAD CENTER BEFORE WORKING

INSIDE THE EQUIPMENT OR REMOVING ANY COMPONENT. DO NOT

REMOVE CIRCUIT PROTECTIVE DEVICES OR ANY OTHER COMPONENT

UNTIL THE POWER IS TURNED OFF.

CAUTION: DISCONNECT ELECTRICAL POWER PRIOR TO INSTALLING THE

PLUGZIO UNIVERSAL PLUS. FAILURE TO DO SO MAY CAUSE PHYSICAL

INJURY OR DAMAGE TO THE ELECTRICAL SYSTEM AND DEVICE.

The Plugzio Universal Plus shall be installed only by a licensed

contractor, and/or a licensed electrician in accordance with all

applicable state, local, and national electrical codes and standards.

1. Read all the instructions before using this product. Install and

operate only as instructed. Failure to do so may lead to death,

injury, or property damage, and will void the Limited Warranty

2. Only use licensed professionals to install Plugzio Universal Plus

and adhere to all national and local building codes and standards.

3. Communicate with a certified contractor, certified electrician or

trained installer to ensure compliance with local building codes,

regulations, security standards, and weather conditions.

4. DO NOT use this product if the enclosure is broken, cracked,

open, or shows any other indication of damage.

5. This device is not suitable for use in hazardous locations. Do

not install Plugzio Universal Plus near flammable, explosive, or

combustible materials.

6. An equipment-grounding conductor must be run with the circuit

conductors and ensured that it is connected to the downstream

equipment grounding and installed by a certified electrician.

7. Plastic enclosures are not conductive! The continuity of a

conduit system shall be provided by metal-to-metal contact, not

relying on the polymeric material.

CAUTION: To reduce the risk of fire, connect only to a branch circuit

provided with a maximum surge protection of 20 A in accordance with

the Canadian Electrical Code (CSA C22.1-12) and the National Electrical

Code (ANSI / NFPA 70).

- For watertight connections - terminal adapter (½” or ¾”

recommended) with sealing washer and lock nut

- When connecting to a rigid conduit system, the hub should

be connected to the conduit first

- Terminal crimps of appropriate trade size for electrical

wires for #6 screw connections (if necessary for the

installation/jurisdiction)

Note: The receptacle connection and the conduits and junction boxes

are outside the scope of this manual.

Note: Plugzio Universal Plus is intended to provide control of a single

receptacle or EVSE up to 20A 120/208/240V. Install with a single

receptacle model of the appropriate current/voltage rating for the

wiring and overcurrent protection installed. Plugzio Universal Plus

should not be connected to any duplex receptacles or to multiple

downstream receptacles/devices.

Note: Split-phase installations with neutral conductors are not

recommended. Power measurement accuracy will be reduced.

NEMA 6-15 or 6-20 receptacles are recommended.

Note: GND connection is not automatic. The installer must ensure that the

GND connection to the downstream outlet or device is made properly.

IMPORTANT! If installing multiple Plugzio Universal Plus units be sure

not to swap the lids, the QR code on the front of the lid is linked to

the controller inside.

If the correct lid is not installed on the correct device, it will not be

able to be properly registered by the owner or activated by the user.

Sample Installation

Plugzio Universal Plus is to be mounted vertically to a flat surface as

shown with all conduit or wire entrances to be on the lowest surface

as shown. Plugzio Universal Plus should be mounted such that all

markings remain visible after installation.

WARNING! Disconnect electrical power before installing Plugzio

Universal Plus!

Step 1: Use included drill guide to align mount points in desired installation

location. Device must be installed with PCB side up as shown.

Step 2: Loosen 4 Phillips screws and remove the lid (Do not swap lids

between devices).

Step 3: Use a step drill bit (recommended), hole saw, or similar, to cut

an appropriately sized hole for the connection method desired in the

indicated location - maximum hole size 1-1/8” (28.575mm).

NOTE: Plugzio Universal Plus is to be mounted vertically with all conduit or wire entrances on the lowest surface as shown. It must be installed with the PCB up to align the lid with the status LEDs and QR code the right way up.

If required for the type of installation performed, install the appropriate

conduit or entry adapter and conduit to maintain the waterproof rating

as necessary.

NOTE: Choose the appropriate conduit in accordance with all applicable

state, local, and national electrical codes and standards.

Step 4: Secure the Plugzio Universal Plus to the wall using through

holes using #6 or M4 screws (see arrows in image below for mount

points) appropriate for the material being mounted to.

Attach and secure conduit as needed for the installation type.

Plugzio Universal Plus is intended to be mounted vertically to a flat surface.

Step 5: Install wires (10 to 18 AWG, copper only - consistent with

overcurrent protection and local and national codes) to terminals as

shown, tighten to 20 lb-in. If necessary, use appropriate terminals for

wire gauge and #8 studs as required according to applicable local,

state/provincial, and national codes and standards.

CAUTION: Enclosure is non-conductive. Bonding between conduit

connections is not automatic and must be performed as part of

the installation. Manually ensure GND continuity to downstream

receptacle or device.

Step 6: Reinstall lid with four Phillips screws, taking care to maintain

seal and making sure that the lid it is installed the correct orientation.

Tighten to the recommended torque value of 2.5 in-lb (30 cN-m).

If not already done, connect outgoing wires to outlet or downstream

equipment.

Step 7: Turn on breaker and check connectivity:

WARNING! Plugzio Universal Plus starts up in Always On mode,

any connected electrical equipment will be immediately energized.

The device’s LED will light up to indicate that the device is turned on.

If the device is brand new and unconfigured, the LED will blink green

and may change to breathing white if an internet connection is found.

Refer to the LED guide below for more information.

Electricity will immediately be available when plugged into Plugzio.

The Plugzio Universal Plus unit should be registered with a

management account at manage.plugz.io

Once the device is registered the mode can be changed. Refer to the

“Dashboard & Software Setup” document for more information.

Blinking Green - Device is searching for connection. This is only applicable for brand new unconfigured devices.

Blinking Purple - Software is being updated. Device may reboot.

Blinking Red - Error. See Troubleshooting section

Rainbow - Device is being used and electricity is flowing.

Breathing White - Device is online and electricity is readily available upon plugging in. No user activation required.

Breathing Cyan - Device is online and available to users. User activation is required.

Breathing Red - Device is offline and/or not available to users.

Off - Device has no power

Need help with anything else? Contact the Plugzio customer care team to have a chat with one of the specialists and discuss your concerns.