Imagine you have topped up your Plugzio wallet with $X and you only used a part of it for using the Plugzio devices (depending on the rate that the device manager has set on the Plugzio units), and for some reason, like leaving the location that is equipped with Plugzio, you would like to get the remaining balance back.
Is there any way to get a refund?
There absolutely is! You can easily request a reimbursement, along with the reason for getting a full refund back to the bank account you originally topped up your Plugzio wallet with.
Note: refunds take 2-3 business days to process starting the day that the Plugzio customer care team approves receiving the request.
The best ways to get in touch with us for your refund request is one of the below:
Email: help@plugzio.com
Chat: internal Chat With Us feature in your dashboard (last option on the left sidebar)
Related Article: Do users pay Plugzio for charging?
Need help with anything else? Contact the Plugzio customer care team to have a chat with one of the specialists and discuss your concerns.