Podia makes it simple to connect your Podia account with GetResponse.
This integration lets you automatically send email addresses from individuals who sign up for your products, subscribe to emails, and join subscription plans on Podia over to GetResponse.
Before we begin...
Podia lets you automatically send email addresses from individuals who sign up for your products, subscribe to emails, and join subscription plans on Podia over to GetResponse.
Before you begin, there are a couple of things you should know about our GetResponse email integration.
One-way integration
Podia's email integrations are a one-way integration.
This means that Podia will send subscribers collected through email forms and product/community signups to GetResponse, but we will NOT:
Update the subscriber status in GetResponse if someone unsubscribes from emails in Podia
Update the subscriber status in Podia if someone unsubscribes from emails in GetResponse
Non-retroactive
Podia will NOT retroactively add subscribers to your GetResponse account.
Only new subscribers who sign up after you activate the integration will be added.
Account required for product/community signups
External integrations for products/community signups will only fire after users finish creating their accounts.
This means that requests coming from products/community signups, invited customers and customers added through Zapier will only fire after these customers finish setting up a password for their accounts.
Connecting your GetResponse and Podia accounts
Here's how to connect your GetResponse and Podia accounts.
From your dashboard, click on your Avatar in the top right-hand corner and select Settings.
Locate the Integrations settings group and click on Edit next to the "Connect email services" option.
Turn on the GetResponse integration.
Copy the API Key from your GetResponse account and paste it into the respective field on Podia.
You can find your URL and API Key on your Integrations Page in GetResponse.
Here's a step-by-step guide on generating an API Key in GetResponse.
Click on Connect.
And that's it! You should see your GetResponse account connected to Podia on the Integrations page.
Move to the next section to tell Podia where subscribers should be added to your GetResponse account.
Setting up audience details
To ensure your GetResponse integration works seamlessly, you must specify the lists to which these subscribers should be added.
Failing to follow these steps correctly can disrupt the integration, resulting in email addresses not being sent to GetResponse.
Setting up audience details for email forms
Specify the lists to which individuals who subscribe using an Email form should be added in GetResponse.
Note: The same list will be applied to all email forms you have across your site.
From your dashboard, click on your Avatar in the top right-hand corner and select Settings.
Locate the Email settings group and click on Edit next to the "Email form integrations" option.
Select the GetResponse list you'd like to use for email signups through email forms on Podia.
Setting up audience details for products
Specify the lists to which individuals who sign up for a product should be added in GetResponse.
You can select different lists for different products.
Go to your Products page by clicking Products and choose "All products" from the dropdown.
Click on Edit next to the product you'd like to set up an GetResponse audience segment for.
Navigate to the Details tab.
Scroll down until you find the Integrations area. From there, pick the list you'd like to use for signups for this specific product.
Setting up audience details for community plans
Specify the lists to which individuals who join a community plan should be added in GetResponse.
You can select different lists for different community plans.
Using the top navigation menu, click on Community and choose Home.
On the next page, select Settings from the left-hand menu.
Navigate to the Plans section and click on Edit next to the plan you'd like to set up a GetResponse list for.
Scroll down until you find the Integrations area. From there, pick the list you'd like to use for signups for this specific subscription plan.
FAQ & Troubleshooting
My GetResponse lists are not loading... What do I do?
My GetResponse lists are not loading... What do I do?
If you encounter an error with lists not loading when attempting to set up audience details, it's likely because you haven't created any lists in your GetResponse account yet.
Make sure you've created these lists in GetResponse first, then return to Podia and refresh the page to get your lists to load.
My integration is not working... HELP!
My integration is not working... HELP!
Here are a couple of things you can check if your GetResponse integration is not working:
Make sure you have correctly linked the GetResponse lists to your Email Forms/Products/Community.
Check if your customer has finished setting up their account. Integrations for product signups will only fire once a customer has finished setting up their accounts.
Check if you don't have the same API key connected to multiple Podia accounts. You cannot have the same API key connected to multiple Podia accounts.
If you have multiple Podia accounts, make sure you connect a different API key for each Podia account.
Do waitlist signups work with external email integrations?
Do waitlist signups work with external email integrations?
Yes, waitlist signups will sync with your connected external email platforms.
Please note: While we’re happy to help with any issues taking place on our end, we aren’t able to access your accounts with those other tools, which limits the support we can offer.
We encourage reaching out directly to the third-party tools for help getting them working.