FAQs
What do I do if I see data discrepancies?
How is LTV calculated in Polar?
What is the difference between Total Sales and Product Sales?
How does Polar calculate the comparisons on my Key Indicators dashboard?
Can I use Polar if my store is headless?
Why can't I break down shipping costs by product?
Can Polar affect the speed of my Shopify store?
Why does Polar show more conversions than Facebook?
How long does it take for my data to load when I first connect my data sources?
How and When Your Data Syncs
Why is my conversion rate in Shopify different from my conversion rate in Polar?
What connectors do you have?
What if I don't see the connector I need?
What data do you collect?
What can I edit on my Connectors?
Why can't I add or reconnect my data source?
How can I disable or delete a connector?
What do I need to do before connecting my accounts?
Why won't my Bing Ads connector work?
Why won't my Snapchat connector work?
Why won't my Facebook Ads connector work?
What is the difference between the Conversion metrics for Google Ads?
Can Polar incorporate historical data?
How-to: Grant Facebook Ads accounts business permissions
Instagram Business Reach Explained
How can I compare Amazon Seller Central and Polar Analytics data?
Sponsored Products, Brands, and Display data from Amazon Ads
What is the difference between "Order Processed Date" and "Processed Date"?
How can I connect my data sources?