To delete your Tolan account:
Tap the icon in the top left corner of the app.
Tap Settings (gear icon).
Open the Profile section.
Scroll down and tap Delete account.
For security purposes, account deletion requires a 3-step confirmation process:
Tap Delete account
Confirm the warning message
Type delete to confirm permanently deleting your account
Once completed, your account and data will be permanently deleted and cannot be recovered.
Getting an error when you try to delete?
If account deletion fails, check whether you still have members in your Tolan family plan. You won't be able to delete your account while other members are attached to it.
To remove a member:
Open your family member list.
Tap the member you want to remove.
Tap Remove from Tolan family.
Once all members are removed, try deleting your account again.
Important subscription information
Deleting your Tolan account does not automatically cancel your subscription. To avoid future charges, please cancel your subscription first by following the steps in our “How do I cancel or change my subscription?” article.
If you later create a new account using the same Apple ID and iOS device, subscriptions can typically be restored automatically.