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Understanding Billing & Subscription Plans

PractaLuma offers flexible billing for solo practitioners and clinics. Here’s how it works:

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Written by Andrew Hargitay
Updated over 3 months ago

1. Plan types

  • Solo plan: Ideal for individual clinicians

  • Team plan: Scaled for multi-provider clinics with shared access

  • All plans come with unlimited transcriptions and AI note generation within fair usage limits

2. Free trial

  • New users can access a 14-day free trial

  • A credit card is required begin

  • You’ll receive a reminder before the trial ends

3. Subscription & billing

  • Billing is monthly or annually via credit/debit card

  • Invoices are emailed and downloadable in your billing settings

  • You can update payment details or cancel anytime from your account settings

4. Need help with a charge?

  • Reach out to our support team directly through the in-app chat or email

  • We aim to resolve billing queries within 1–2 business days

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